A. You or your next of kin must notify Databank of the event triggering the claim (i.e., death or disability). Databank will provide the requestor with the claims form to complete and a list of required documentation.
All paperwork must be submitted to Databank, who will in turn forward it to Enterprise for processing. If all paperwork is in order, you or your next of kin will receive the claim payment within 5 business days.