Cancel your withdrawal request online with ease

We have now made it convenient to cancel a withdrawal request on our Online Redemptions Portal. This means you no longer need to visit a Databank location if you want to cancel your withdrawal. Whether you made the redemption request at a Databank branch, via *6100# or on the Online Redemption Portal, you can still cancel it online. Visit our Online Redemption Portal today at https://onlineservice.databankgroup.com/redemptions to get started.

You can also check out Frequently Asked Questions and a Step-by-step guide for completing cancellations online.