Q: Will I receive an alert when a direct debit is made?
A. You will receive alerts only when you sign up for the Databank Notification Alert. This allows you to receive SMS alerts whenever there is a transaction on your account. However, you can check your account balance via the online services (on the website), *6100# or the Databank mobile app. If you wish to confirm the debit for your payroll account, you can also confirm via your pay slip.