A. No. This Confirmation Note is sent automatically by Databank to your email address once there has been a deposit in your account in the previous month. As such, please make sure that your email address is up-to-date or you will not receive it.

The PCN is different from the Databank Notification Alert, which you need to sign up for to receive alerts whenever there is a transaction (deposit or withdrawal) on your account. These alerts are sent by either email or SMS, depending on the mode you choose. The fee for the DNA service is GHC 10 per year.