Here are some useful things to know before using Zoom
• Zoom is an internet-based service
• Zoom can work as a web-based application on most browsers or you can install the Zoom application. Visit www.zoom.us or download it from your PlayStore or AppStore
• Zoom is not tied to any operation system. It can work on Windows, Mac, Linux, iOS, Android and even blackberry.
• If you need extra help and insights on how to use the tools and features available on Zoom, kindly check out their Help Center by following this link: https://support.zoom.us/hc/en-us

You will need a phone, laptop or PC to participate in the Zoom meeting.

Before you join any of the Annual General Meetings, you will need to register for the meeting. After registering, you will receive an email containing the link to join the meeting. This is how you can join:
On your phone
• Click on the meeting link (usually in blue). A dialogue box will appear requesting you to choose if you want to access the meeting on the Zoom application (if you have it downloaded) or through your browser.
• If you have already installed the application, selecting the zoom application will allow you to join the meeting instantly.
• If you haven’t downloaded the Zoom application, you will be redirected to the Zoom webpage. You can then choose whether to download the application or continue the meeting in the mobile web browser.
• Select “Connect audio” to be able to hear proceedings and choose whether you want to turn on your video. (Note: You will still be able to view the meeting even if your video is turned off. The “turn on video” option is to show your face to other participants).
On the Zoom desktop application
• Click on the meeting link (usually in blue) to be redirected to the Zoom desktop application.
• You will join the meeting instantly.
• Select “Connect audio” to be able to hear proceedings and choose whether you want to turn on your video. (Note: You will still be able to view the meeting even if your video is turned off. The “turn on video” option is to show your face to other participants).
On the Zoom web application
• Click on the meeting link (usually in blue) to be redirected to the Zoom website.
• Zoom will attempt downloading the desktop application. Ignore this request and find “if you cannot download or run the application, click here to launch the meeting” at the bottom of the screen. Click on “click here” to continue the meeting through the web application.
• You will be asked whether you want to join with computer audio and/or video.
• Select “Connect audio” to be able to hear proceedings and choose whether you want to turn on your video. (Note: You will still be able to view the meeting even if your video is turned off. The “turn on video” option is to show your face to other participants).

To rename yourself
If the name you used to register for the meeting is not what we have in our records, you can rename yourself for consistency.
How to rename yourself (On PC and mobile)
• Click/tap on “Participants”.
• Find your name from the list of participants.
• Click/tap your name and select “Rename” from the drop-down menu.
• Type in the new name you want and select “Ok”.
To raise your hand
To ask a question or second a motion, use the raise hand feature. You will be unmuted to perform the action for which your hand was raised.
On PC:
· Click “participants”.
· Click “raise hand” at the bottom of the participants dialogue box.
On mobile:
· Tap the three dots labeled ``more`` on the far right of the controls bar.
· Tap raise hand to raise your hand.
To chat
You can also use the chat feature to send questions if you prefer not to use the raise hand feature.
On PC
• Click on “Chat”.
• Type in your question to the host (Databank).
On mobile
• Tap the three dots labeled “More” on the far right of the control bar at the bottom of your screen.
• Select “Chat” and type in your question to the host (Databank).
To vote
The polling feature will be used to vote for or against a motion.
On PC and mobile:
· When it is time to vote, the poll will appear on your screen.
· Tap/click on your preferred option (FOR or AGAINST) to cast your vote.
When voting ends, the results will be shared on your screen.